{"id":1816,"date":"2026-07-19T17:16:55","date_gmt":"2026-07-19T17:16:55","guid":{"rendered":"https:\/\/h-oursapp.com\/?page_id=1816"},"modified":"2026-09-20T15:18:54","modified_gmt":"2026-09-20T15:18:54","slug":"agb","status":"publish","type":"page","link":"https:\/\/h-oursapp.com\/en\/agb\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div class=\"pl rt\">\n<header class=\"pl-kopf\">\n<p class=\"pl-eyebrow\">Support contribution<\/p>\n<p class=\"pl-h1\">General Terms and Conditions<\/p>\n<p class=\"pl-lead\">for the support contribution (early adopter contribution)<\/p>\n<p class=\"rt-stand\">mehr wollen UG (haftungsbeschr\u00e4nkt) \u00b7 h_OURs \u00b7 Version 1.1 \u00b7 Last updated: 20 September 2026<\/p>\n<\/header>\n<section class=\"pl-block\">\n<h2>\u00a7 1 Scope, contracting parties and definitions<\/h2>\n<p>(1) These Terms apply to the conclusion of a contract for a support contribution (early adopter contribution) via the website www.h-oursapp.com between mehr wollen UG (haftungsbeschr\u00e4nkt), Industriestra\u00dfe 15, 18069 Rostock, Germany (hereinafter \u201cmehr wollen UG\u201d, \u201cwe\u201d or \u201cus\u201d), and the respective customer (hereinafter \u201cyou\u201d).<\/p>\n<p>(2) These Terms cover exclusively the paid support contribution under \u00a7 2. The free offerings of the website \u2014 in particular the newsletter as well as general information and insights into the state of development of h_OURs \u2014 are not covered by these Terms. The newsletter is governed by separate terms of use, and the processing of personal data by the privacy policy. If you register an account on the website without paying a support contribution, that account is governed exclusively by the separate provisions in <a href=\"\/en\/konto-registrierung\/\">Part I<\/a>; these Terms do not apply to such an account unless and until you additionally pay a support contribution under \u00a7 2.<\/p>\n<p>(3) A consumer is any natural person who enters into the contract for purposes that are predominantly outside their trade, business or profession (\u00a7 13 of the German Civil Code, BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into the contract, is acting in the exercise of their trade, business or profession (\u00a7 14 BGB).<\/p>\n<p>(4) The contracting parties are exclusively you and mehr wollen UG. The payment service provider used does not become a contracting party; it merely handles the payment technically (\u00a7 5).<\/p>\n<p>(5) The offer is directed exclusively at consumers and entrepreneurs resident or established in Germany. We cannot accept orders from persons resident or established outside Germany.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 2 Legal classification of the support contribution<\/h2>\n<p>(1) The support contribution is an advance payment (consideration in money) for the future benefit specifically described in \u00a7 3. It constitutes a contract for valuable consideration concerning access to the h_OURs platform to be granted in the future, together with the additional benefits described there.<\/p>\n<p>(2) The support contribution is expressly not a donation and not a gift. mehr wollen UG is not recognised as a charitable organisation. No donation receipt is issued; the contribution is not tax-deductible as a donation.<\/p>\n<p>(3) h_OURs is under development. With the support contribution you acquire a claim to the benefit described in \u00a7 3 from the platform launch onwards; a product that is already usable is not owed at the time the contract is concluded.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 3 Consideration and time of performance<\/h2>\n<p>(1) In return for the support contribution you receive, from the platform launch onwards, access to the h_OURs platform together with prepaid usage time corresponding to your contribution in accordance with the price table below. Once this prepaid usage time has been used up, further use is subject to charge.<\/p>\n<p>(2) Price table: the price per prepaid month is determined by the cumulative total of all support contributions you have made to date, including the current contribution:<\/p>\n<ul>\n<li>up to a total of \u20ac4.99 no prepaid usage time arises<\/li>\n<li>\u20ac5.00 per month from a total of \u20ac5<\/li>\n<li>\u20ac3.00 per month from a total of \u20ac10<\/li>\n<li>\u20ac2.50 per month from a total of \u20ac20<\/li>\n<li>\u20ac2.00 per month from a total of \u20ac50<\/li>\n<\/ul>\n<p>Only full months are granted.<\/p>\n<p>(3) Retroactive recalculation: if your cumulative total reaches a new, more favourable threshold in the price table above, your entire existing credit is recalculated retroactively at the lower price per month then applicable. Your number of prepaid months may thereby increase subsequently in your favour; it never decreases as a result.<\/p>\n<p>(4) Performance is rendered from the platform launch onwards. No binding launch date is promised. What is decisive is the actual platform launch as an event, not a particular date.<\/p>\n<p>(5) We do not owe any particular functions or development stages of the platform. The range of functions, the design and the schedules may change in the course of development. No promises are made regarding individual features.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 4 Conclusion of contract<\/h2>\n<p>(1) The presentation of the support tiers on the website does not constitute a binding offer, but an invitation to you to submit an offer.<\/p>\n<p>(2) By selecting a support tier, entering the required data and pressing the button \u201cOrder with obligation to pay\u201d you submit a binding offer to conclude the contract.<\/p>\n<p>(3) The contract comes into existence upon our acceptance. Acceptance takes place through confirmation of the conclusion of the contract in text form (for example by email), and at the latest upon provision of the access code under \u00a7 7.<\/p>\n<p>(4) We will not accept the offer if the requirements of \u00a7 1 para. 5 are not met (in particular in the case of residence or establishment outside Germany). Any payment already made will in that case be refunded promptly and in full.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 5 Prices and payment processing<\/h2>\n<p>(1) The amounts stated on the website at the time of the order apply. All amounts are final amounts in euros (EUR).<\/p>\n<p>(2) The amounts are inclusive of statutory value added tax.<\/p>\n<p>(3) Payment is processed via the payment service provider Mollie. Various payment methods are available within Mollie (including PayPal, credit and debit card, Apple Pay, Sofort instant bank transfer and bank transfer). The terms of the payment service provider apply in addition to the payment processing.<\/p>\n<p>(4) The support contribution falls due for payment immediately upon conclusion of the contract and is collected via the payment method you have chosen.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 6 Right of withdrawal for consumers<\/h2>\n<p>(1) Consumers have a statutory right of withdrawal. The details follow from the separately provided withdrawal instructions (<a href=\"\/en\/widerruf\/\">Part D<\/a>), which are made available to you before you submit your contractual declaration.<\/p>\n<p>(2) The withdrawal period is fourteen days from the day the contract is concluded.<\/p>\n<p>(3) To exercise the right of withdrawal, an unambiguous statement (for example by letter or email) to mehr wollen UG is sufficient. You may use the model withdrawal form provided for this purpose; this is not mandatory. Alternatively, you may also exercise your right of withdrawal via the electronic withdrawal function provided on our website, see <a href=\"\/en\/widerruf\/\">Part D<\/a>.<\/p>\n<p>(4) In the event of an effective withdrawal, we will refund the contribution you have made promptly, and at the latest within fourteen days of receipt of the withdrawal declaration, using the same means of payment you used for the payment.<\/p>\n<p>(5) Entrepreneurs (\u00a7 1 para. 3) have no right of withdrawal.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 7 Customer account, access code and redemption<\/h2>\n<p>(1) After the contract has been concluded, we provide you with access to a customer account. Your customer account is given a user ID for unambiguous identification; a personal access code is also assigned to this account, with which you redeem your benefit in the app from the platform launch onwards.<\/p>\n<p>(2) The access code is personal and non-transferable. Passing it on, selling it or otherwise making it available to third parties is excluded.<\/p>\n<p>(3) Your claim to the benefit is tied to your customer account and exists independently of the physical continued existence of the access code. If you lose access to your customer account or to the code, we will provide you with access or a new code after verifying your identity.<\/p>\n<p>(4) If technical problems arise when redeeming the code or accessing the customer account that are not within your sphere of responsibility, we will grant you the benefit irrespective of the technical functioning of the account or the code. Such a technical fault is not to your detriment.<\/p>\n<p>(5) The claim to the benefit becomes time-barred in accordance with the statutory provisions. There is no time limit or early forfeiture beyond that.<\/p>\n<p>(6) The details of setting up and managing your customer account, as well as the data processing involved, follow from <a href=\"\/en\/datenschutz\/\">Part B<\/a> (privacy policy).<\/p>\n<p>(7) You may pass on your claim to the benefit to another person as a gift. In that case the access code is sent by email to the email address you provide for the person receiving the gift; you, as the paying person, receive the invoice.<\/p>\n<p>(8) The contracting parties to this contract remain exclusively you in every case (\u00a7 328 BGB) \u2014 the person receiving the gift does not thereby become a contracting party. If the person receiving the gift creates their own account in order to redeem the access code, a separate contract regarding the use of that account comes into existence between them and us; that separate contract is governed by the separate withdrawal instructions and pre-contractual information in <a href=\"\/en\/konto-geschenk\/\">Part H<\/a>. Your claim under your own contract (this Part A) remains unaffected.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 8 Delay, failure of the platform to materialize and refund<\/h2>\n<p>(1) If the platform launch is delayed, your claim to the benefit remains unaffected; a claim to a refund does not arise from a delay alone.<\/p>\n<p>(2) If the platform launch does not take place by 1 January 2029, you may demand a full refund of your support contribution. The refund is made within fourteen days of your demand using the same means of payment.<\/p>\n<p>(3) No pro rata (partial) refund takes place. The rule is: the full benefit or \u2014 in the case of paragraph 2 \u2014 a full refund.<\/p>\n<p>(4) Your right of withdrawal under \u00a7 6 remains unaffected by this and exists independently alongside the provisions of this section.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 9 Use of the funds<\/h2>\n<p>The support contributions go towards the development and build-up of the h_OURs platform, in particular towards technology, development, support and community building. There is no earmarking for individual items of expenditure; no obligation is assumed as to their use in detail.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 10 Liability<\/h2>\n<p>(1) We are liable without limitation for damage arising from injury to life, body or health, and for damage based on an intentional or grossly negligent breach of duty by us, our legal representatives or our vicarious agents.<\/p>\n<p>(2) In the case of a slightly negligent breach of a material contractual obligation (cardinal obligation) whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely, our liability is limited to the foreseeable damage typical for this type of contract.<\/p>\n<p>(3) In all other respects, liability for damage caused by slight negligence is excluded.<\/p>\n<p>(4) Liability under the German Product Liability Act (Produkthaftungsgesetz) and under any guarantee assumed by us remains unaffected.<\/p>\n<\/section>\n<section class=\"pl-block\">\n<h2>\u00a7 11 Final provisions<\/h2>\n<p>(1) The law of the Federal Republic of Germany applies. If you act as a consumer with your habitual residence abroad, the protection of mandatory provisions of the state of your habitual residence remains unaffected.<\/p>\n<p>(2) If you are an entrepreneur, a legal person under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is Rostock. For consumers, the statutory place of jurisdiction applies.<\/p>\n<p>(3) We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.<\/p>\n<p>(4) Should individual provisions of these Terms be or become wholly or partly invalid, this does not affect the validity of the remaining provisions. Invalid provisions are replaced by the statutory provisions.<\/p>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Unterst\u00fctzungsbeitrag Allgemeine Gesch\u00e4ftsbedingungen f\u00fcr den Unterst\u00fctzungsbeitrag (Early-Adopter-Beitrag) mehr wollen UG (haftungsbeschr\u00e4nkt) \u00b7 h_OURs \u00b7 Fassung 1.1 \u00b7 Stand: 20.09.2026 \u00a7 1 Geltungsbereich, Vertragspartner und Begriffsbestimmungen (1) Diese AGB gelten f\u00fcr den Abschluss eines Vertrags \u00fcber einen Unterst\u00fctzungsbeitrag (Early-Adopter-Beitrag) \u00fcber die Website www.h-oursapp.com zwischen der mehr wollen UG (haftungsbeschr\u00e4nkt), Industriestra\u00dfe 15, 18069 Rostock (nachfolgend \u201emehr wollen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1816","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/pages\/1816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/comments?post=1816"}],"version-history":[{"count":7,"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/pages\/1816\/revisions"}],"predecessor-version":[{"id":2101,"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/pages\/1816\/revisions\/2101"}],"wp:attachment":[{"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/media?parent=1816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}