{"id":1843,"date":"2026-07-21T09:23:21","date_gmt":"2026-07-21T09:23:21","guid":{"rendered":"https:\/\/h-oursapp.com\/versandarten\/"},"modified":"2026-09-17T15:00:35","modified_gmt":"2026-09-17T15:00:35","slug":"versandarten","status":"publish","type":"page","link":"https:\/\/h-oursapp.com\/en\/versandarten\/","title":{"rendered":"Shipping methods"},"content":{"rendered":"
\n
\n

Shipping<\/p>\n

How your order reaches you<\/h1>\n

We keep nothing in stock. Every item is made when you order it \u2014 and shipped by the workshop that makes it. That is why production is included in the delivery time, and why one order can arrive in several parcels.<\/p>\n<\/header>\n

\n

Who ships what<\/h2>\n

Every item belongs to a workshop. What you see as shipping at the checkout is the sum of what these workshops charge for the way to you.<\/p>\n

Who ships<\/span>Carrier<\/span>Delivery time<\/span>Shipping<\/span><\/div>
Shipping partner A<\/span>not yet decided<\/span>5 \u2013 7 working days<\/span>4,90 \u20ac<\/span><\/div>
Shipping partner B<\/span>not yet decided<\/span>5 \u2013 7 working days<\/span>5,90 \u20ac<\/span><\/div><\/div>
  • We currently deliver within Germany only<\/strong>.<\/li>
  • All items are made to order<\/strong>. That is why production is included in the delivery time.<\/li>
  • If items come from different workshops, they arrive in several parcels<\/strong>. Shipping is then charged per parcel; you see this at the checkout before you order.<\/li>
  • The h_OURs Pass<\/strong> is digital. No shipping applies to it, and it is available everywhere.<\/li><\/ul><\/div>
    \n <\/section>\n
    \n

    If something is wrong<\/h2>\n
      \n
    • Until the parcel reaches you, we carry the risk<\/b>. If something is lost or damaged on the way, that is our business, not yours \u2014 just get in touch.<\/li>\n
    • Your right of withdrawal<\/b> of 14 days applies regardless of who produced the item. The details and the address for returns are in the Right of Withdrawal.<\/li>\n
    • Your contractual partner is always us<\/b>, MW \u2013 mehr wollen UG. The workshops work on our behalf; we stand behind them.<\/li>\n<\/ul>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"

      Versand Wie deine Bestellung zu dir kommt Wir halten nichts auf Lager. Jeder Artikel wird hergestellt, wenn du ihn bestellst \u2014 und von der Werkstatt verschickt, die ihn herstellt. Deshalb steht in der Lieferzeit die Herstellung mit drin, und deshalb kann eine Bestellung in mehreren Paketen ankommen. Wer verschickt was Jeder Artikel geh\u00f6rt zu einer […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1843","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/pages\/1843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/comments?post=1843"}],"version-history":[{"count":1,"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/pages\/1843\/revisions"}],"predecessor-version":[{"id":2027,"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/pages\/1843\/revisions\/2027"}],"wp:attachment":[{"href":"https:\/\/h-oursapp.com\/en\/wp-json\/wp\/v2\/media?parent=1843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}