Shipping
How your order reaches you
We keep nothing in stock. Every item is made when you order it — and shipped by the workshop that makes it. That is why production is included in the delivery time, and why one order can arrive in several parcels.
Who ships what
Every item belongs to a workshop. What you see as shipping at the checkout is the sum of what these workshops charge for the way to you.
Who shipsCarrierDelivery timeShipping
Shipping partner Anot yet decided5 – 7 working days4,90 €
Shipping partner Bnot yet decided5 – 7 working days5,90 €
- We currently deliver within Germany only.
- All items are made to order. That is why production is included in the delivery time.
- If items come from different workshops, they arrive in several parcels. Shipping is then charged per parcel; you see this at the checkout before you order.
- The h_OURs Pass is digital. No shipping applies to it, and it is available everywhere.
If something is wrong
- Until the parcel reaches you, we carry the risk. If something is lost or damaged on the way, that is our business, not yours — just get in touch.
- Your right of withdrawal of 14 days applies regardless of who produced the item. The details and the address for returns are in the Right of Withdrawal.
- Your contractual partner is always us, MW – mehr wollen UG. The workshops work on our behalf; we stand behind them.